How the hair salon Soba Osoba achieved better use of time

‍More arrivals per client and better service

"Instead of investing effort in marketing and attracting new clients, I prefer to work more and provide higher-quality service to existing loyal clients. When clients have the appointment booking app on their mobile phones, while I'm finishing their treatment, we can discuss and book the next appointment right away. This way, they can't end up not getting a slot after 4 weeks because we're busy and have to wait until the 5th week, resulting in frustration from having to walk around with outgrown roots or sitting with grown-out nails. I've noticed that this way, certain clients who used to come 10 times a year now come 13 times. Additionally, I achieve better results with their hair because we maintain better continuity in their care."

Better organization and less stress

"Now I finally have access to all the appointments in the calendar whenever I want. It's very practical to have everything on my mobile phone. Before, I used to write everything down in a notebook that I didn't carry outside the salon, so I had to wait until I was at the salon to see the available slots, and that used to make me nervous. Other staff members also have access to the application on their phones, so now all the key people always have an overview of the business. The difference in organization is truly noticeable."