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Bonjour Beauty-August 9, 2021

How the beauty salon Bonjour Beauty improved their business

Tanja Gavran, owner of Bonjour Beauty Salon, introduced online booking a few months ago. Since we regularly analyze Zoyya's impact on our customers' business, we asked Tanja to tell us how Zoyya helped her and how her customers reacted to the new booking method. The results delighted both her and us.

Even my 95-year-old clients are booking appointments online

Zoyya fits very well into my business model. I don't take many clients on shift because I have a personalized approach and counseling, a great emphasis on a pleasant atmosphere and complete dedication to the client who is currently in the salon. This, on the other hand, means that I have to plan my income well and take care of adequate calendar occupancy. Zoyya is a great help here.

Online booking

85%

appointments are now booked online

Time saved

50%

better organization of time

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How we started with Zoyya

"I started thinking about a tool like Zoyya a year ago because I had a digital file missing. I have always felt that it is also important to take notes professionally on care treatments and how they affect an individual client and skin or nail type.

In Zoyya I found a solution that is, a way to record everything I do with a particular kinetic, all its treatments, when they were and how frequent. Now I no longer have to flip through old notebooks or remember which client likes some nails or treatments.

This was the main reason for trying Zoyya, and as a great bonus I discovered all the charms of online booking and managing schedules via mobile phone. Now that I see how much it helps me organize, I can't imagine going back to the way things were."

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How our clients reacted

Tanja told us how Zoyya was accepted with both hands by her clients. More than 85% immediately accepted the new booking method, as soon as they first received information that it was a possibility.

"To anyone who contacted me, I forwarded the link to online booking and the second time they were automatically ordered through the app. On social media and hats app groups, I put a notification about a new way of booking which I recommend to everyone because then avoid both this initial contact and individual notification of a new booking method. Also, I have a business card and a poster in front of the salon with a QR code that leads directly to the online booking profile, which also proved to be a good method for informing and recalling online booking."

Zoyya is the number one application for online booking on services in our market

"That apps like Zoyya exist I discovered in one Facebook group for us beauticians. I tried several applications that I got the impression had a similar purpose, and Zoyya definitely proved to be the best. It's the most economically profitable, it's also a free version, it's the easiest to use, clients love it, and it has local support which has given me the certainty that someone will help me if I get stuck using it or if it happens to be wrong."

What results did we get

‍‍It's a big saving of time and energy

Bonjuor Beauty has achieved great organizational improvements with the introduction of Zoyya.

"I have much better organization, less stress and more time. I can prepare better for clients between treatments and take a break at a time when it's best for me and for work. I strongly recommend that all my colleagues introduce online booking. I don't think anyone should go back to phone and whats app booking. This is a big improvement, relief and gain for me and my clients."

Enhances the professional feel of my salon

"As I like to explore new and better cosmetics, new techniques that come to market, I also like to keep up with trends in general. Through the introduction of the modern booking method, I have achieved that the clients are satisfied with this aspect as well. I have numerous clients who are mothers and businesswous, overwhelmed with obligations during the day and remember their care and body care only in the evening when everything calms down. Now they have the option to order in an age when it suits them, through one cool and modern app."

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What other providers say about Zoyya

We are proud to help providers improve their business and make their jobs easier every day.

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"Thank you for the app that saved my life literally, such a perfect thing 💜! I want to thank you because it's such a good app, our orders are coming in, and I don't even need to answer the phone anymore."

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Natalija Rušovački

Salon manager, Nomasvello

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