Tanja Gavran, owner of Bonjour Beauty Salon, introduced online booking a few months ago. Since we regularly analyze Zoyya's impact on our customers' business, we asked Tanja to tell us how Zoyya helped her and how her customers reacted to the new booking method. The results delighted both her and us.
Zoyya fits very well into my business model. I don't take many clients on shift because I have a personalized approach and counseling, a great emphasis on a pleasant atmosphere and complete dedication to the client who is currently in the salon. This, on the other hand, means that I have to plan my income well and take care of adequate calendar occupancy. Zoyya is a great help here.
85%
appointments are now booked online
50%
better organization of time
Tanja told us how Zoyya was accepted with both hands by her clients. More than 85% immediately accepted the new booking method, as soon as they first received information that it was a possibility.
"To anyone who contacted me, I forwarded the link to online booking and the second time they were automatically ordered through the app. On social media and hats app groups, I put a notification about a new way of booking which I recommend to everyone because then avoid both this initial contact and individual notification of a new booking method. Also, I have a business card and a poster in front of the salon with a QR code that leads directly to the online booking profile, which also proved to be a good method for informing and recalling online booking."
"That apps like Zoyya exist I discovered in one Facebook group for us beauticians. I tried several applications that I got the impression had a similar purpose, and Zoyya definitely proved to be the best. It's the most economically profitable, it's also a free version, it's the easiest to use, clients love it, and it has local support which has given me the certainty that someone will help me if I get stuck using it or if it happens to be wrong."
Bonjuor Beauty has achieved great organizational improvements with the introduction of Zoyya.
"I have much better organization, less stress and more time. I can prepare better for clients between treatments and take a break at a time when it's best for me and for work. I strongly recommend that all my colleagues introduce online booking. I don't think anyone should go back to phone and whats app booking. This is a big improvement, relief and gain for me and my clients."
"As I like to explore new and better cosmetics, new techniques that come to market, I also like to keep up with trends in general. Through the introduction of the modern booking method, I have achieved that the clients are satisfied with this aspect as well. I have numerous clients who are mothers and businesswous, overwhelmed with obligations during the day and remember their care and body care only in the evening when everything calms down. Now they have the option to order in an age when it suits them, through one cool and modern app."
We are proud to help providers improve their business and make their jobs easier every day.
"Thank you for the app that saved my life literally, such a perfect thing 💜! I want to thank you because it's such a good app, our orders are coming in, and I don't even need to answer the phone anymore."
Natalija Rušovački
Salon manager, Nomasvello
In addition to its standardized service, uncompromising hygiene, wide availability, focus on nails, and fairness to all, Nail Lab has set new standards in the nail care industry by introducing the Zoyya application. Nail Lab, with the Zoyya application, offers the best your nails deserve without waiting.
90%
booked reservations through the application
100%
more efficient business operations
Thanks to Zoyya, the male clientele identity of Šmeker barbershop has reached a new digital level. Over 90% of them now book appointments online, making the barber visit a completely new and more pleasant experience.
90%
booked appointments through the application
100%
more efficient business operations and greater customer satisfaction
"Kynsi is dedicated to nurturing moments. Every interaction with our salon must be a pleasant and relaxing experience for the customer. The relationship with the customer does not begin or end at the salon, so it was important to allow our customers a simple, fast and modern way to get to our services. We wanted to eliminate the need to memorize the appointment date and time and enable our customers to receive email and text reminders of the appointment. Besides, Zoyya records the customer's information and the satisfaction with our services. Our customers deserve this"
100%
dedicated to the customer during service
90%
dedicated to the customer during service
The move to online booking delighted the customers of the hair salon Sobe Osobe. More than 80% are now booking their appointments entirely through the Zoyya app and they love it, because now they never forget to book their hair appointment on time.
90%
better use of time
50%
more pre-scheduled appointments
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