zoyya logo
Chocolate Museum Zagreb-December 9, 2021

Why is the sweetest museum in Zagreb using Zoyya app for organizing tours

If you want to learn all relevant facts about the interesting world of chocolate, it's a good idea to visit the Chocolate Museum Zagreb. This sweetest museum in Zagreb is ideal for group tours, family trips with the kinds, but also for gathering with friends or a romantic date with the loved one. In which ever company you decide to visit it, your visit can be organized with the Zoyya app.

It simply simplified our business processes!

"We can see all the booked appointments and who is coming to visit us and when in real time, and it's so much easier to organize guided tours in foreign languages. Zoyya also helps with following epidemiologic measures where it's important to limit the number of groups and visitors."

Simplicity

100%

simpler administration

Speed

50%

faster response time

play icon

Why we introduced Zoyya

"In the beginning, we went for the simplest solution - we entered everything in the notebook. That served its purpose, but also had many flaws. Team communication wasn't fast enough nor in real time. We needed a more effective, more modern solution.

There are several reasons why we decided to use Zoyya, and not some other solution. First of all, we liked the fact that the app was developed locally, which means it also provides local support. There's a real person that you can contact and who will immediately respond if something's not clear or if you need some help.

As I anticipated, introducing Zoyya into our business was also super simple. In matter of three days, from the moment I first found out about the app, till the moment we started actively using it, Zoyya was implemented into our system. Without unnecessary complications or wasting time on a long adoption process that some other solutions have."

#1 booking app in region

Schedule a demo

How is Zoyya useful to us

"In the chocolate museum we have a lot of guided tours and workshops, which means we need to have expert personnel at our disposal. Besides guides that speak the needed foreign language, there's aloso a need for a chocoleour.

This is all connected to groups and museum visitors, which requires good organization, especially in today's pandemic circumstances.

Zoyya helps us organize any kind of event. Everyone involved can, at any moment, see all the information they need. Records stay digital and transparent, it's easier to track the number of visitors or popularity of certain days in the week, popularity of certain events. This is all available in Zoyya reports so we can plan what's best for our business and our visitors."

How fast did we get used to Zoyya

"If customers don't accept the application, it cannot be used. I really have to say that, in Zoyya's case, the whole process, from presentation till the first use, went super fast and smoothly.

We had the presentation one day, and within 24 hours the app was adopted to our needs, and 48 hours later we started using it in the Museum.

Although there is the option, there's also no need to install it on our desktop or mobile devices, we can access everything from the browser, which works great for us. Very quickly, our employees adapted to using Zoyya either from installing the app on their phones or laptops, or using it via the browser.

Now, I can see everything in real time and get live feedback. We are super happy with Zoyya."
salon image

#testimonials

What other providers say about Zoyya

We are proud to help providers improve their business and make their jobs easier every day.

company logo

"Thank you for the app that saved my life literally, such a perfect thing 💜! I want to thank you because it's such a good app, our orders are coming in, and I don't even need to answer the phone anymore."

employee image

Natalija Rušovački

Salon manager, Nomasvello

#case studies

Results speak for themselves

All Case Studies

Nail Lab

How Zoyya Reservations Contributed to Nail Lab

In addition to its standardized service, uncompromising hygiene, wide availability, focus on nails, and fairness to all, Nail Lab has set new standards in the nail care industry by introducing the Zoyya application. Nail Lab, with the Zoyya application, offers the best your nails deserve without waiting.

90%

booked reservations through the application

100%

more efficient business operations

case study image

Barbershop Šmeker

How Šmeker Barbershop Improved Its Business

Thanks to Zoyya, the male clientele identity of Šmeker barbershop has reached a new digital level. Over 90% of them now book appointments online, making the barber visit a completely new and more pleasant experience.

90%

booked appointments through the application

100%

more efficient business operations and greater customer satisfaction

case study image

Bonjour Beauty

How the beauty salon Bonjour Beauty improved their business

Tanja Gavran, owner of Bonjour Beauty Salon, introduced online booking a few months ago. Since we regularly analyze Zoyya's impact on our customers' business, we asked Tanja to tell us how Zoyya helped her and how her customers reacted to the new booking method. The results delighted both her and us.

85%

appointments are now booked online

50%

better organization of time

case study image

Kynsi

How Zoyya improved the customer experience at the Kynsi beauty salon

"Kynsi is dedicated to nurturing moments. Every interaction with our salon must be a pleasant and relaxing experience for the customer. The relationship with the customer does not begin or end at the salon, so it was important to allow our customers a simple, fast and modern way to get to our services. We wanted to eliminate the need to memorize the appointment date and time and enable our customers to receive email and text reminders of the appointment. Besides, Zoyya records the customer's information and the satisfaction with our services. Our customers deserve this"

100%

dedicated to the customer during service

90%

dedicated to the customer during service

case study image

#help

Have questions or need help?

icon

Contact us

Our customer service is here for you every day of the week. Feel free to contact us.

Contact us
icon

FAQ and Help

Check out our user documentation or look for answers to frequently asked questions.

FAQ

We value your privacy

We use cookies to enhance your browsing experience, serve personalized ads or content, and analyze our traffic. By clicking "Accept", you consent to our use of cookies.Read our cookie policy